Seniors and technology - Hire Cars!
It was with the hire car that I came unstuck. At my age I don't find it easy to master new machines, whether it is a new washing machine or a toaster! And as for a new car, horrors. The hire firm was toally lacking in TLC. The assistant who gave me the car spent far to short a time telling me which controls were which. I tried the gears and luckily they felt the same as on my own car, but that was the only bonus. We then spent a bit of time adjusting the car seat so that I could reach the foot pedals comfortably. And then we went onto the controls. Needless to say all the controls which were on the right of my own car were on the left of the hire car. It was February and the weather was still cold and she didn't show me how to put on the heat, how to wash the back window, which control stick operated the lights, and most important of all, she could not fathom how to lock one door manually (after I had put my handbag on the back seat) before driving off. And this was only starters. Luckily I was warmly wrapped and drove home without any rain and still in the light. Of course there was a manual in the glovebox but still couldn't find everything I needed to know. Thank goodness the repairs only took three days so I only had to endure three days of misery before returning the car. When I complained about the lack of information about the car controls I was told that the assistants couldn't possibly memorize the control system for every make of car which the hire firm dealt with. But surely the hire firm could provide a simple printed sheet detailing the various controls for each make of car which could be run through by the new driver and hire firm assistant together, and then left with the driver. It would make life so much easier.

